2024
10/03/2024 Trust Through Clarity: Redesigning Your GPL for Trust with Effie Anolik
09/19/2024 If Cremation is So Simple - Why Are We Getting Sued? with Poul Lemasters
09/05/2024 Support for Another Kinda Loss: Pets and Their Humans with Coleen Ellis
08/22/2024 Are We Asking the Right Questions? with Glenda Stansbury
08/08/2024 Best Known is Better than Best: Social Media Content in 2024 with Ryan Thogmartin
07/25/2024 Bridging the Generational Divide in the Workplace with Antonio Green
07/11/2024 Ethics in Funeral Service and Avoiding Regulatory Fines with Mark Harrison and Ebone Dukes
06/27/2024 Introduction to Advanced Reconstructive Surgery Techniques with Michelle Johnston
06/13/2024 Aftercare Programs That Heal Families (and put you miles ahead of the competition) with Nancy Weil
05/30/2024 A National Shrine - Arlington National Cemetery with Jack Lechner
05/16/2024 The Information Race: Who's Fastest? Us or the Consumer? with Doug Gober
05/02/2024 Teamwork Through Crisis with Charlie Hunter
04/25/2024 A Business Case of Diversity, Equity, and Inclusion in Your Workplace with Darrell Kendall
04/04/2024 Focus on the OSHA Bloodborn Pathogens Standard with Paul Conrad
03/21/2024 Tender Hearts: Nurturing Children and Families Through Grief with Conor Dawley
03/07/2024 How to Compete on Service in a Price Senstive Market with Danielle Burmeister
02/22/2024 Cranial Care of the Postmortem Brain Donor with Sharon Gee-Mascarello
02/08/2024 A Century of Caring: Navigating Family Dynamics, Grief and Marketing in the Death Care Industry with Kevin O'Connor
01/25/2024 Formaldehyde, the Funeral Rule, and the Future of the Workforce with Jzyk Ennis
2023
12/14/2023 Handling Fetal Remains in the Wake of the Dobbs Decision, Part II with Wendy Wiener & Lauren Pettine
11/30/2023 Air Force Mortuary Affairs Operations with Danielle R. Wilk
11/09/2023 What's New at the FTC? with Poul Lemasters
10/28/2023 8 Pillars of Wellness with David Edwards
10/12/2023 Is State Regulatory Law It? with Don Ferfolia, Jr.
09/28/2023 Indentification and Chain of Custody: It's no longer an option, it's an obligation with Larry Stuart, Jr.
09/14/2023 Should Cremated Remains Rest in Peace? Part 2: Who Makes That Decision? with Barbara Kemmis & Brie Bingham
08/31/2023 Current Issues Facing Funeral Service with Chris Farmer
08/17/2023 The Moral Dilemma with Preneed with Kenn Peterson
08/03/2023 Funeral Service and Young Families: What You Need to Know with Jenny Lisk
07/20/2023 Value Based Client Engagement with Mark Evans
07/06/2023 Embracing the DIY Consumer with Lacy Robinson
06/22/2023 Treating Discolorations with Rick Rork
06/08/2023 Rosenacker & Associates Talks Mergers & Acquisitions with Frank Rosenacker, Ann Rosenacker & Sue Gilkey
05/25/2023 Ritual, Community, Catharsis; the Future of Funeral Service in the 21st Century with Paddy Lynch
05/11/2023 Digital Marketing for Deathcare Companies with Ryan Thogmartin
04/27/2023 How Funeral Directors Need to K.I.S.S. with Customer Experience with Kari Northey
04/13/2023 Bloom Where You Are Planted with Glenda Stansbury
03/30/2023 How is Hospice Changing Funeral Service with Kim Medici Shelquist
03/16/2023 Handling Fetal Remains in the Wake of the Dobbs Decision with Wendy Wiener and Lauren Pettine
03/02/2023 The VA Triangle with Don Ferfolia
02/16/2023 Embalming Unknowns with David Hicks
02/02/2023 When Helping Them is Hurting Us with David R. Edwards
01/19/2023 One Block West of the White House, the story of Joseph Gawler's Sons with Duane E. Hills
2022
12/15/2022 Embalming Liability - Traditional Disposition and Non-Traditional Lawsuits with Poul Lemasters
12/01/2022 ABC's of Shipping Cremated Remains with Angie Berwald and Kahlen Knapik
11/10/2022 Simple Actions to Take Control of Your Website with Curtis Funk
10/27/2022 Estate and Succession Planning with Frank Rosenacker, Sue Gilkey, and Ann Rosenacker
10/13/2022 Trends in Cremation Memorialization with Jennifer Werthman
09/29/2022 Call Etiquette for the Death Care Profession: Creating Customer EXPERIENCES with Nicole Wiedeman
09/15/2022 The State of Pre-Need with Don Ferfolia
09/01/2022 The Wolf's Curse: Grief in Children's Literature with Jessica Vitalis
08/18/2022 Details Matter: Are We Paying Attention with Melissa Posey Loose
07/21/2022 Line of Duty Death: Funeral Honors & Protocols with Daniel Foley
07/07/2022 Become the Brand Customers Cannot Live Without with Mark Busch
06/23/2022 Embalming the Edematous Case with Rick Rork
06/09/2022 Staying Relevant in the Age of Cremation with Larry Stuart, Jr.
05/27/2022 We Have Your Data: Ransomware and Cyber Security in Deathcare with Poul Lemasters
05/12/2022 The Value of a Clinical Case Report in Embalming Litigation Cases with Jzyk Ennis
04/28/2022 Ceremonies for Today with Glenda Stansbury
04/14/2022 Starting from Scratch with Doug Gober
03/31/2022 It Begins with You and Your Staff with Kari Northey
03/17/2022 Securing Digital Legacies with Andy Lopez
03/03/2022 The Science of Selling: How to Set Your Selection Room to Sell with Kizer & Bender
02/17/2022 British Funeral Customs with David Hicks
02/03/2022 OSHA Compliance with Paul Conrad
01/20/2022 Call Etiquette for the Death Care Profession with Nicole Wiedeman
2021
12/16/2021 Probate and the Funeral Director with Don Ferfolia
12/02/2021 Funeral Ethics and Law with Poul Lemasters
11/18/2021 Self-Connect to Reconnect with Linda Stuart
11/04/2011 The Importance of the Graveside Service with Patrick Lynch
10/21/2021 Embalming the Jaundice Case with Rick Rork
10/07/2021 The Three Omegas with Mike Nash, Mike Forbes & Craig Neal
09/23/2021 Cremation Liability with Frank Rosenacker
09/09/2021 The Devil's in the Details with Doug Gober
08/26/2021 The Obituary with John Heald
08/12/2021 Renal Failure with Jzyk Ennis
07/29/2021 When a Child Dies with David Kessler
07/15/2021 The Answer is in the Numbers with Barbara Kemmis
07/01/2021 Video and Photo: Tell Your Story the Right Way with Jon O'Hara
06/17/2021 Good People, Unethical Choices with Lance Ray
06/03/2021 The Grief Work of Children with Mark Bartel
05/20/2021 Post Embalming Treatments with David Hicks
05/06-2021 Mindset Matters with Mark Panciera
04/22/2021 Better Communications with Families with Wayne Stellmach
04/20/2021 FEMA Funeral Assistance Program (non-credit event)
04/08/2021 Death by Suicide with David Kessler
03/18/2021 Connecting the Dots with Jon O'Hara
03/04/2021 Back to Basics: Burial Vaults with Dan Welzenbach and Mike Nash
02/18/2021 Understanding Cremation Motivations with Pam Kleese
02/04/2021 Embalming Using the RCI Method with David Hicks
01/21/2021 Survival Skills During & Post Pandemic with John McQueen
2020
12/17/2020 Digging Into Disinterment & Other Cemetery Issues with Poul Lemasters
12/10/2020 Cemetery Development for Cremation with Mike Forbes
12/03/2020 Cremation and Connection Through Ceremony with Linda Stuart
11/19/2020 Children, Death & Funerals with Patrick Jenkins
11/12/2020 4 P's of Success with John McQueen
11/05/2020 Time Management with Lance Ray