Upcoming WilbertEDU™ Sessions
May 6th, Mark Panciera, CEO and Partner of the Pacific Institute and fellow funeral professional will present, Mindset Matters; The Performance Mindset for Funeral Professionals (by a Funeral Professional). His dynamic presentation will provide proven insights to learning how your mindset impacts results – both positively and negatively. He will give you insights to accept the fact that your mindset impacts the client-families you serve, and how you can change it for the better. Mark will help to uncover your ‘blind spots’ that are holding you back – and fix them, so you can become your best-self and provide the best service and more!
Mark Panciera is an accomplished business owner, community leader, executive and entrepreneur. Applying his personal formula for professional success. Mark has distinguished himself as an advisor to a diversified group of clients in a variety of industries. As the CEO and Partner of The Pacific Institute, Mark focuses his efforts on driving the growth and performance of organizations, teams, and individuals, working with Fortune 1,000 companies, government agencies, healthcare systems, educational institutions, athletic teams, and non-profit organizations. Mark is very proud of his funeral service tradition as the owner of Boyd-Panciera Family Funeral Homes, led by his wife Tiffany and son Mark Anthony, the fourth-generation caregiver in the business.
On May 20, David Hicks returns by popular demand with another Embalming Course, Post Embalming Technique. David will look at the procedures and techniques that are done after the embalming machine has been turned off. It may not be an all-inclusive list or in the order that every embalmer performs them, but a listing of 90 separate tasks or procedures makes for an interesting talk. From feature building to casketing and many others in between the topic is sure to spark discussion and best practices among the attendees. Plan to join David for this important session.
June 3rd, Mark Bartel, Chaplain Manager, Spiritual Care at the Arnold Palmer Medical Center will address the topic, Grief Work of Children and guide us on a discussion of the Reconciliation needs of a grieving child. This session will focus on the initial nurturing around the funeral phase by discussing six needs that can be helped along with a good funeral process.
June 17th, Lance Ray will address the topic of Ethics, with his presentation Good People, Unethical Choices. In this WilbertEDU session, Lance will review why ethics are so important to the funeral profession, the three parts of bad choices and why we all have to work to keep ethics high in our business. The discussion will share situations and ethical choices funeral professionals have had to make or have heard of others making in and out of the prep room.
Watch this corner for additional WilbertEDU webinars and take advantage of the WilbertEDU Licensee Resources page (www.wilbert.com/wilbertedu-resources) for collateral which you can use to promote WilbertEDU sessions to your customers. Also, on this page you will be able to access recordings of previous presentations.