eNews March 2024


Any Personnel Changes for the Directory or eNews Subscription?

Kindly report any changes in your Licensee information to Susan Barry at sbarry@wilbert.com or call Susan at 708-865-1600 at your first opportunity when changes occur.  Thank you!

2024 Convention Calendar 

Wed, Apr 10 – Sat, Apr 13, 2024
JW Marriott Tampa Water Street, 510 Water St, Tampa, FL  Annual Convention & Exposition - ICCFA 
WMA Midterm Meeting
April 14-17, 2024, Greenville, SC  www.wilbertwma.com
August 3-7, 2024
Gaylord Hotel, 201 Waterfront Street, National Harbor, Maryland 20745 www.nfdma.com
Cana's Annual Convention
September 11-13, 2024, 
Fairmont Chicago Millennium Park, 200 N Columbus Dr., Chicago, IL 60601 www.cremationassociation.org
WMA Annual Meeting
September 15-18, 2024, Amelia Island, FL  www.wilbertwma.com
October 20-23, 2024, New Orleans, LA. www.nfda.org

SingleSource® Liner Load 101

Please join us on Wednesday, March 27, at 2:00 PM CST for SingleSource Liner Load Ordering 101 where we will demonstrate the simplicity and efficiency of using SingleSource to place liner load orders. We will demo how to save orders to your favorites list and utilize the “reorder tab” as well as the complete product catalog.

The SingleSource team is here to help you with any questions about using this new platform. We will work with you one-on-one to make the process as seamless as possible.

Works of Art 

It is not often it can be said that an urn is a work of art.

But for the Wilbert line of crystal leaded glass urns, it can truly be stated that these urns are not only vessels for cremains but are true Funeral Art.
Each hand-blown urn features 24% lead double-cased crystal encased in a layer of molten-colored glass.  A white satin bag is included with each urn.

Order now on WilbertSingleSource.com!


Corrugated Choices® Cremation Trays


Add some cremations trays on your next liner-load! 




5 per pack


$18 each


Available on WilbertSingleSource.com!




Gate of Heaven Columbarium Project

Craig Neal and crew (Wilbert Funeral Services, Oakville, CT) recently installed two 96-niche custom columbaria in the Gate of Heaven, at St. Mary's Cemeteries for the Diocese of Bridgeport. The color choice for these units is STIN gray with India mahogany shutters. The shutters are secured using bronze rosettes with safety screws. The corner pillars have frosted fluting adding a dignified touch to the design. STIN gray is a darker shade of gray with a medium coarseness to the grain. It is an economical choice, keeping the cost down, and it provides more contrast than lighter shades of gray when carving or engraving is done.  Since no highlight has been applied, the units will remain maintenance-free.  
Special-Project-2 Special-Project-1

Burlingame Cremation Garden

Burlingame Cemetery (Burlingame, Kansas) is the location for phase one of a new custom cremation garden. The cemetery board contacted a local monument company in Topeka and had not received any response to their request in early 2023. They wanted two gray 16-niche, single-sided columbaria with pitched roof caps and a bench in the center.   

Within a week of Memorial Monuments Parsons, Kansas plant being contacted, a color rendering was presented, along with a line drawing of the unit and a price quote. The order was placed in November and installation was completed on February 1, 2024, by Bill Wolgamott, Plant Manager. 

This is phase one of a planned three phase installation in this new garden. Burlingame is a rural city with a population of 966 located approximately 30 miles south of Topeka, Kansas. There is a need in many cemeteries large and small, to provide options for cremation families, demonstrating that opportunities are out there for future cremation columbarium projects.



New Venetian® Liners are Shipping

In April of 2022, we introduced the idea of changing our Venetian MarbelonTM liners by replacing the film overlay with ink printed directly onto the substrate material. We also stated we would add texture to the inside of the base and cover liners making them easier to wipe clean. We recommend using liner cleaner or mineral spirits to clean the printed liners, do not use CLR.

In the last week of February, we began shipping the new printed and textured white & silver Venetian base liners from both the Broadview and Charlotte warehouses. You can use them with your current stock of laminated Venetian covers. The new white & silver printed and textured Venetian cover liners will ship later in March after we ship the last of our covers with the film overlay. 
The smooth solid white Venetian bases and covers will soon be replaced by a textured solid white base and cover. The textured surface makes it easier to wipe clean.
For those Licensees who are using the cream & gold Venetian base and cover, or the solid cream base and cover; we are exhausting our current supply and anticipate having the new printed and textured liners in approximately six months.  As you begin receiving the new liners, please use them with your existing stock of Venetian bases or covers. 


Cosmetic Change to the Canvas Carapace (Plain White)

You will soon notice a cosmetic change to the canvas carapace. The carapace is primarily used on a white & silver Venetian® burial vault, and it provides family and friends the opportunity to write a personal message at the graveside service.

The canvas carapace has a glossy overlay which magnifies imperfections in the finish. To eliminate the number of rejects of finished parts, Wilbert Plastics will form the carapace using the non-glossy side. 

Wilbert Plastics has an existing inventory of unformed sheets with the overlay, so you may receive some canvas carapaces with the overlay on the opposite side.  Do not be concerned, this was intentional.  When Wilbert Plastics orders additional sheet to form, it will not contain the glossy overlay.


WilbertEDU® Webinar Recordings Available to Licensees

Webinar recordings are available to the Wilbert Licensee Network on Wilbert.com. This is a great opportunity to meet with customers and share videos either in person or remotely. WilbertEDU Educational Series


WilbertEDU® Updates

WilbertEDU continues to be a huge success! Thanks to all of you and your outreach to funeral professionals, we continue to see our webinar attendance rise each session and to date have seen almost 30,000 attendees since we began in November, 2020. We continued to have informative industry experts last month and look forward to more successful webinars in 2024.  


WilbertEDU® Upcoming Sessions



danielleMarch 7 | How to Compete on Service in a Price Sensitive Market with Danielle Burmeister

Attendees will discover actionable steps for how to compete as a service leader, shifting conversations away from what consumers pay and toward the long-lasting value they will receive from service level and expertise. 
conorMarch 21 | Tender Hearts; Nurturing Children and Families Through Grief with Conor Dawley
Attendees will learn how to elevate their support for grieving families and children and get the knowledge and tools needed to provide compassionate guidance. 
paulApril 4 | Focus on the OSHA’s Bloodborne Pathogen Standard with Paul Conrad
Discussion will focus on five main diseases, job classifications, exposure mitigation, pre-exposure vaccines, and post-exposure procedures, with clear communication, mandatory training, and meticulous record-keeping as key components.
darrellApril 18 | A Business Case for Diversity, Equity, and Inclusion in Your Workplace with Darrell Kendall
This webinar discusses unconscious bias in the workplace and how to create a more diverse, equitable and inclusive environment for all employees.

To register for upcoming webinars, visit www.wilbert.com/wilbertedu



WilbertEDU® February Recap

On February 8, author Kevin O'Connor explored various aspects of the death care industry, drawing lessons from funeral directors and death care professionals establishing their businesses today, while highlighting the value of learning from those who operated before the internet and modern communication tools.

Kevin delved into the intersection of family life and the death care profession, posing questions about expectations regarding this blend. Further discussion focused on how marriage and partner relationships enrich the work of death care professionals and impact their interactions with clients and the evolution of marketing in the death care profession.

On February 22, Sharon Gee-Mascarello presented Cranial Care of the Postmortem Brain Donor to an audience of over 700 funeral professionals. She introduced the audience to the Lieber Institute, a non-profit medical research institute whose mission is to “translate the understanding of basic genetic and molecular mechanisms of schizophrenia and related developmental brain disorders into clinical advances that change the lives of affected individuals”.

Sharon discussed the role of the funeral professional in helping families navigate the brain donation process and how funeral professionals might consider honoring every decedent with a moment of silence prior to embalming, a practice that procurement specialists observe with every organ and tissue recovery.

Sharon discussed injection protocols for brain donations, organ and tissue donations, and autopsied donors as well as internal and external treatments for cranial care, and postmortem haircut suturing techniques.


Remember, WilbertEDU webinars are available to Licensees via the WilbertEDU Resources page at Wilbert.com/Wilbert-resources. A login is required.


Commemorating First Responder Trooper Joel Popp


Final-Head-Shot-trooper-joel-poppLansing, MI –Trooper Joel Popp was struck and killed by a vehicle while assisting with a DUI investigation, on Wednesday, January 24, 2024. He was 39 years old.

He was standing outside of his vehicle when another motorist struck him and two patrol cars. Trooper Popp was transported to Hurley Medical Center where he succumbed to his injuries.

Trooper Popp had served with the Michigan State Police for four years and was assigned to the Tri-City Post.

He is survived by his wife, daughter, parents, two brothers, and grandparents.

Thousands assembled to pay honor to Joel Popp, the late MSP Trooper.
Brutsche Concrete Products, Inc., Benton Harbor MI. was honored to provide the family with a
Stainless Steel Triune® burial vault with a Treasured Tribute image and a graveside service.


Commemorating First Responder Deputy Sheriff Christopher Johnson



Lillington, NC–Deputy Sheriff Chris Johnson was killed in a three-vehicle crash. He passed away on Tuesday, February 6, 2024. He was 51 years old.

Deputy Johnson had left Highland Middle School and was on his way to another school when he collided with a tractor-trailer. His patrol vehicle was thrown into multiple vehicles. He died at the scene.

Johnson was with the Harnett County Sheriff’s Office for 16 months and was the Student Resource Officer at Highland Middle School. He served with the Sampson County Sheriff’s Office for 16 years and the Dunn Police Department for 9 years. He is survived by his wife, four children, and father.

Services were entrusted to Crumpler-Honeycutt Funeral Home, Clinton, N.C.
Arnold Wilbert Corporation, Goldsboro, N.C. was honored to provide the family with a
Stainless Steel Triune® burial vault with a Treasured Tribute image and a graveside service.


Commemorating First Responder Trooper Jimmy Cenescar



Atlanta, GA–Trooper Jimmy Cenescar was killed in a single-vehicle crash attempting to stop a fleeing motorcycle. He passed away on Sunday, January 28, 2024. He was 28 years old.

While pursuing a motorcycle for a traffic violation, Trooper Cenescar lost control of his patrol vehicle Atlanta while maneuvering to avoid putting other drivers in danger. The motorcycle was traveling up to 140 miles per hour and weaving erratically between lanes. When the motorcycle made another lane split with vehicles in both lanes, Trooper Cenescar took evasive action to avoid the other vehicles, and his vehicle left the road and struck an embankment. He was transported to Northside Gwinnett Hospital where he succumbed to his injuries.

The motorcycle driver continued to flee northbound. The subject was arrested a few days later and charged with felony murder, first-degree homicide, felony fleeing and attempting to elude, and reckless driving.

Trooper Cenescar had served with the Georgia State Patrol for one year, assigned to Post 9, Marietta. He previously served with the Atlanta Police Department for two years. He is survived by his parents, sister, three brothers, grandmother, cousins, and fiancée.


Services were entrusted to the care of Crowell Brothers Funeral Home,GA.
Piedmont Precast, Atlanta, GA. was honored to provide the family with a
Stainless Steel Triune® burial vault with a Treasured Tribute image and a graveside service.


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